Welcome to Jay Hodge Cadillac
Everyone was very pleasant and very helpful.
Management in sales was outstanding however, the management in the collision area I had to conduct business with was so enjoying, in turn, the sales management made it right!
they were courteous and fairly quick. They fixed a problem with a bulletin that was out on the car, it seems to be a lot better than it was, shaking is gone and the hard shifting is better but it's still having a problem shifting from first to second gear so I am hoping that GM will soon issue a full recall on whatever is wrong with the car so that it can be repaired correctly. I can't remember the guy's name in service that helped me but he was very professional and polite and called me when he said he would and did what he could to help me get the problem taken care of. GM/Chevrolet, not sure who's problem it is, should do their part now to get to the bottom of the problem and get the recall out to the people.
No pressure, laid back, helpful and knowledgeable salespeople, it was a pleasure buying my first new truck from Jay Hodge, and Mary Harris.
Great service department, they really worked with us on getting our car fixed.
We arrived first thing in the morning with 2 vehicle's, both needed service. We dropped the car off and told them we would leave the truck when they finished the car. They took our number and said they would call when it was finished. We were at breakfast and they called and told us they were finished. Wow! it had only been about 30 to 40 minutes. We told them we would be there soon with the truck. It was no problem at all, we had great service, very friendly. We talked to Mike and Wesley in service. They always are very friendly and helpful, they will even stand a minute to joke around. We enjoyed our service experience and will go back again. Jay Hodge has our vote we will be back.
One of the best car buying experience ever!!! Mary, the salesperson was AMAZING!!! I’ll recommend Mary & Jay Hodge to everyone!!Thanks sooo much!!!
They got me right in and right out. My truck's oil was changed and tired rotated along with all fluids checked. They did a great job and were very friendly and professional.
Sam was great, our truck broke down and we had to buy a different truck, they were not pushy and we left with a better truck and we were all satisfied. Thanks A bunch guys.
Mr. Hodge is a wonderful person to deal with. Makes you feel like he really cares about getting you satisfied with vehicle purchase and ownership.
Great people to work with and kudos to Nick Price for his hard work and dedication.
Everything went perfectly, I got my oil change and had a complimentary car wash.
Tim, Mark and Larry were all great....thank you so much for all your hard work.
Rick and his crew are awesome
Everyone was fast friendly and very knowledgeable.
It was amazing and my salesperson Emily was so nice!!!
Gary was a Trooper, he was back and forth with the Insurance Company, got All the parts that was needed to complete the Job, cat was ready on Time as Expected! Thank you for your Great Service
Rick and his staff we awesome to deal with. They were not pushy in anyway and my wife and I felt very comfortable working with them. Rick did a great job of making it feel like a family type atmosphere and that my wife and I were important to their company!!
I would like to compliment Mr. Rick Hamm and the staff of Jay Hodge for their superb customer service. I had an out of warranty issue pertaining to a vehicle I purchased in May. Mr. Hamm went above and beyond to rectify the situation. I am very impressed by how my concern was resolved in a professional and timely manner.
Best car buying experience I've ever had! Friendly, knowledgeable sales team! Great finance department! Highly recommended!
If I could give these guys six stars this is one of the few times I would! Just bought a new Cadillac Escalade from Jay Hodge Chevrolet and I couldn’t be happier with the customer service I received! The Finance Manager, Joseph Perrimore, took care of us from start to finish and gave us a rock bottom deal on our vehicle. I did my research online and shopped at a couple other dealerships so I knew what kind of price I wanted to pay and Joseph made it happen quickly and honestly. If you are looking to buy a new vehicle stop by and see the great sales team at Jay Hodge you will not be disappointed!
I very good experience. Service department staff very polite. Friendly.I even spoke to a very nice sales person. We just talked about me being taken care of correctly by service department. And we joked about my Boston accent.no pressure at all to buy anything. So far for my first time with the new Ownership. Keep up the good work.
Best service department I have ever went to. It was Classified as an elite experience. The Service director Tim McNabb was AMAZING. My family will not go anywhere else for service. Thank you Jay Hodge for hiring a great service staff .This town has needed that. Tim made a bad experience into a great experience.
Excellent customer service! Bob has been nothing but great to us!